Last updated: August 1, 2025

At Kaparay Limited (“Kaparay”, “we”, “our”, “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website (www.kaparay.com), mobile services, or any services we offer as part of our marketplace platform.

By using Kaparay, you agree to the terms of this policy.

1. Who We Are

Kaparay is a UK-based online marketplace where users can buy and sell new and pre-owned South Asian clothing. Our company is registered in England and Wales under company number [Insert Company Number].

2. What Data We Collect

We collect and process the following categories of personal information:

a) Information You Provide

Full name

Email address

Phone number

Shipping & billing address

Payment details (processed via third-party providers)

Clothing size preferences (optional)

Listings, images, and item descriptions you upload

b) Automatically Collected Information

IP address

Browser type and device information

Pages visited, search history, and interactions

Cookies and analytics data

c) Third-Party Integrations

If you connect a social media account or log in via Google/Facebook, we may collect information from those services in accordance with their privacy settings.

3.How We Use Your Information

We use your personal data to:

• Provide and manage your Kaparay account
• Facilitate payments and shipping for purchases/sales
• Approve and moderate listings
• Communicate with you (e.g. order confirmations, updates)
• Improve website functionality and personalise user experience
• Detect fraud, enforce policies, and comply with legal obligations
• Send marketing emails (only with your explicit consent)

4. Who We Share Your Data With

We may share your information with the following:

• Payment processors (e.g. Stripe, PayPal)
• Shipping providers (e.g. Royal Mail, DPD)
• Email service platforms (for transactional or marketing emails)
• Professional advisers (e.g. legal or accounting services)
• Law enforcement (if legally required)
• We never sell your data to third parties.

5. Cookies & Tracking Technologies

Kaparay uses cookies and similar technologies to:

• Keep you logged in
• Track site performance
• Remember your preferences
• Measure marketing effectiveness
• You can control or disable cookies through your browser settings.

6. Data Retention

We retain your data:

• For as long as your account is active
• As needed to fulfill transactions or meet legal obligations
• Deleted or anonymised after account closure unless required for disputes, tax, or fraud prevention.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data (right to be forgotten)
• Restrict or object to processing
• Port your data to another service
• Withdraw consent at any time (for marketing)
• To exercise any of these rights, contact us at: enquiries@kaparay.com

8. Security

We take appropriate security measures to protect your data, including:

• SSL encryption
• Secure payment gateways
• Regular security reviews and access controls

However, no system is 100% secure. Please keep your login credentials confidential.

9. Children’s Privacy

Kaparay is not intended for users under the age of 16. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy occasionally. If we make significant changes, we will notify users via email or through a notice on the website.

11. Contact Us

If you have questions or concerns about this policy, you can reach us at:

📧 enquiries@kaparay.com

📍 Kaparay Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ